La prise en compte des temps et des délais dans les mairies: étude de la démarche d'une ville moyenne

Caroline Tahar ()
Additional contact information
Caroline Tahar: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - IEMN-IAE Nantes - Institut d'Économie et de Management de Nantes - Institut d'Administration des Entreprises - Nantes - UN - Université de Nantes

Working Papers from HAL

Abstract: In front of the disruption of time organization in our modern societies and the impression of lacking time, many town councils have understood that managing time is urgent. Whether they have time policy or not, they try to satisfy the users' need for time. A survey shows the emergence of temporality in municipal services. It brings out that municipal public services use some concepts, methods and tools sprung from management of services industry.

Keywords: delivery and waiting time; Management control; municipal services; time; Contrôle de gestion; services; mairies; temps; délais (search for similar items in EconPapers)
Date: 2012-08-27
Note: View the original document on HAL open archive server: https://hal.science/hal-00725522
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://hal.science/hal-00725522/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:wpaper:hal-00725522

Access Statistics for this paper

More papers in Working Papers from HAL
Bibliographic data for series maintained by CCSD ().