L'impact de l'obsolescence perçue des biens durables sur la décision de remplacement et la destinée de l'objet remplacé

Valérie Guillard () and Emmanuelle Le Nagard ()
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Valérie Guillard: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Emmanuelle Le Nagard: ESSEC Business School

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Abstract: This research aims to understand, define and measure the perceived obsolescence of durable goods. A qualitative study of 10 people followed by three quantitative studies of 765 people made it possible to i) define the obsolescence of a durable good owned by a consumer as his/her perception that there is a better product on the market; (ii) to measure its technological, social, ecological, market and technological dimensions and (iii) to understand its antecedents and its consequence on the intention to replace a product, as well as the destiny of the replaced product. The theoretical contributions as well as the societal and managerial implications are then discussed.

Keywords: Durable goods; Replacement decision; Perceived obsolescence; Perceived value; Biens durables; Décision de remplacement; Obsolescence perçue; Valeur perçue (search for similar items in EconPapers)
Date: 2018-01
Note: View the original document on HAL open archive server: https://essec.hal.science/hal-01718752v1
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