Conflict Management Competence by University Students

Jana Marie ?afránková () and Lenka Emrová ()
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Jana Marie ?afránková: Charles University, Faculty of Education
Lenka Emrová: Faculty of Arts, Department of Psychology

No 7508879, Proceedings of International Academic Conferences from International Institute of Social and Economic Sciences

Abstract: Conflict situations are an integral part of the work and the inability to resolve conflict is the biggest source of stress and dissatisfaction in the workplace. The aim of paper is to analyse conflict management strategies by university students. Reseach question is what choices of strategies for resolving conflict is prefered by university students.The paper is based on the analysis of available scientific literature about coflict resolution strategies and on the analysis of the results questionnaire survey among students of the Masaryk Institute of Advanced Studies of the Czech Technical University in Prague. Our study shows that students choose the easiest strategy for resolving conflict ? compromise or prefer to avoid conflict. The results show the need to learn and practice appropriate strategies for conflict management among students.

Keywords: Competence; Social Competence; Interpersonal Conflict; Strategies for Conflict Management (search for similar items in EconPapers)
JEL-codes: A14 D74 I23 (search for similar items in EconPapers)
Pages: 10 pages
Date: 2018-04
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Published in Proceedings of the Proceedings of the IISES Annual Conference, Sevilla, Spain, Apr 2018, pages 223-232

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Persistent link: https://EconPapers.repec.org/RePEc:sek:iacpro:7508879

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