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Details about Kristof Coussement

E-mail:
Homepage:http://www.kristofcoussement.com
Postal address:3 Rue de la Digue F-59000 Lille France
Workplace:IESEG School of Management, Université Catholique de Lille (Catholic University of Lille), (more information at EDIRC)
Lille Économie et Management (LEM) (Lille Economics and Management), (more information at EDIRC)

Access statistics for papers by Kristof Coussement.

Last updated 2016-11-04. Update your information in the RePEc Author Service.

Short-id: pco265


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Working Papers

2010

  1. Ensemble classification based on generalized additive models
    Working Papers, Hogeschool-Universiteit Brussel, Faculteit Economie en Management Downloads View citations (12)
    Also in Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration (2009) Downloads

    See also Journal Article in Computational Statistics & Data Analysis (2010)

2009

  1. Improved Marketing Decision Making in a Customer Churn Prediction Context Using Generalized Additive Models
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration Downloads View citations (9)
    Also in Working Papers, Hogeschool-Universiteit Brussel, Faculteit Economie en Management (2009) Downloads

2008

  1. Improving Customer Attrition Prediction by Integrating Emotions from Client/Company Interaction Emails and Evaluating Multiple Classifiers
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration Downloads View citations (15)
  2. Integrating the Voice of Customers through Call Center Emails into a Decision Support System for Churn Prediction
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration Downloads View citations (24)

2007

  1. Improving Customer Complaint Management by Automatic Email Classification Using Linguistic Style Features as Predictors
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration Downloads View citations (4)

2006

  1. Churn Prediction in Subscription Services: an Application of Support Vector Machines While Comparing Two Parameter-Selection Techniques
    Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium, Ghent University, Faculty of Economics and Business Administration Downloads View citations (26)

Journal Articles

2014

  1. Data accuracy's impact on segmentation performance: Benchmarking RFM analysis, logistic regression, and decision trees
    Journal of Business Research, 2014, 67, (1), 2751-2758 Downloads View citations (6)

2013

  1. Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning
    Journal of Business Research, 2013, 66, (9), 1629-1636 Downloads View citations (18)

2011

  1. A probability-mapping algorithm for calibrating the posterior probabilities: A direct marketing application
    European Journal of Operational Research, 2011, 214, (3), 732-738 Downloads View citations (3)

2010

  1. Ensemble classification based on generalized additive models
    Computational Statistics & Data Analysis, 2010, 54, (6), 1535-1546 Downloads View citations (11)
    See also Working Paper (2010)
 
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