Details about Dunja Mestrovic

Access statistics for papers by Dunja Mestrovic.

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Short-id: pme832

Journal Articles

2024

1. Exploring the relationship between sustainable marketing and the performance of a higher education institution
   Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, 2024, 42, (1), 123–147

2018

2. Students’ Perceptions of Service Quality, Satisfaction, and Word-Of-Mouth: Scale Adaptation and Validation on a Sample of ICT and STEM Students
   Tržište/Market, 2018, 30, (2), 195-211

2017

3. Service quality, students' satisfaction and behavioural intentions in STEM and IC higher education institutions
   Interdisciplinary Description of Complex Systems - scientific journal, 2017, 15, (1), 66-77 View citations (1)

Chapters

2016

1. The Impact of Service Quality on Students' Satisfaction and the Word-of-Mouth: The Case of the University of Rijeka Departments
   A chapter in Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 8-9 September 2016, 2016, pp 440-445