Details about Bert Paesbrugghe

Access statistics for papers by Bert Paesbrugghe.

Last updated 2021-02-19. Update your information in the RePEc Author Service.

Short-id: ppa1256

Working Papers

2020

1. Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors
   Post-Print, HAL View citations (9)
   See also Journal Article Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors, Journal of Retailing and Consumer Services, Elsevier (2020) View citations (11) (2020)
2. Increasing resilience by creating an adaptive salesforce
   Post-Print, HAL View citations (9)
3. The impact of adverse life events on salesperson relationships with customers
   Post-Print, HAL

Journal Articles

2020

1. Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors
   Journal of Retailing and Consumer Services, 2020, 53, (C) View citations (11)
   See also Working Paper Between a rock and a hard place: Seizing the opportunity of demanding customers by means of frontline service behaviors, Post-Print (2020) View citations (9) (2020)