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Details about Jos van Iwaarden

E-mail:
Homepage:http://www.rsm.nl/jiwaarden
Phone:+31 10 4082591
Postal address:Room T10-35 P.O. Box 1738 3000 DR Rotterdam The Netherlands
Workplace:Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam (Erasmus University of Rotterdam), (more information at EDIRC)
Rotterdam School of Management (RSM Erasmus University), Erasmus Universiteit Rotterdam (Erasmus University of Rotterdam), (more information at EDIRC)

Access statistics for papers by Jos van Iwaarden.

Last updated 2013-01-06. Update your information in the RePEc Author Service.

Short-id: pva37


Working Papers

2004

  1. A transparent role of information systems within business processes: A case study
    ERIM Report Series Research in Management, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam Downloads View citations (1)
  2. Mystery shopping: A tool to develop insight into customer service provision
    ERIM Report Series Research in Management, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam Downloads View citations (4)
  3. Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience
    ERIM Report Series Research in Management, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam Downloads View citations (1)

2002

  1. A Study On The Applicability Of SERVQUAL Dimensions Of Web Sites
    ERIM Report Series Research in Management, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam Downloads

2001

  1. The E-Business Research Network: summary of the results of the Dutch pilot survey
    ERIM Report Series Research in Management, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam Downloads
 
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