Strategic talent development and its role in enhancing organizational competitiveness

Lionel Joseph T. Sanchez () and Marilou P. Pascual ()

International Journal of Innovative Research and Scientific Studies, 2025, vol. 8, issue 3, 4710-4717

Abstract: This study aims to design a comprehensive soft skills training framework to address competency gaps among administrative personnel in Cabanatuan City, Philippines. A descriptive quantitative research design was used, with data gathered from 98 purposively selected administrative staff. The survey focused on key soft skills, including communication, stress management, leadership, teamwork, and conflict resolution. Results revealed high training needs in communication and stress management, with demographic factors like age and tenure influencing skill gaps. Barriers such as limited time and weak institutional support were also identified. A five-module training program was developed to address these needs through scenario-based and practical learning. Targeted soft skills training can significantly enhance employee productivity, job satisfaction, and overall organizational performance when implemented with institutional support and flexibility. Organizations should integrate flexible, structured training programs into their strategic development plans to build a resilient and adaptive workforce, particularly in fast-paced urban administrative environments.

Keywords: Administrative personnel; Communication; Conflict resolution; Leadership; Soft skills; Stress management; Training needs; Workforce development. (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:

Downloads: (external link)
https://ijirss.com/index.php/ijirss/article/view/7591/1640 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aac:ijirss:v:8:y:2025:i:3:p:4710-4717:id:7591

Access Statistics for this article

International Journal of Innovative Research and Scientific Studies is currently edited by Natalie Jean

More articles in International Journal of Innovative Research and Scientific Studies from Innovative Research Publishing
Bibliographic data for series maintained by Natalie Jean ().