Policy reformulation of geospatial information services through a territorial approach

Bintang Aulia Pradnya Paramita (), Andy Fefta Wijaya (), Hermawan Hermawan () and Fadillah Putra Fadillah Putra ()

International Journal of Innovative Research and Scientific Studies, 2025, vol. 8, issue 8, 191-203

Abstract: This study evaluates the implementation of Indonesia’s Thematic Geospatial Information (TGI) service policy under Ministerial Regulation ATR/BPN No. 1/2023 (Arts. 39–40). It diagnoses operational gaps—unclear management mechanisms, the absence of formal service-request procedures, overlapping unit mandates, and delivery limited to visualization on the Bhumi geoportal. The research pursues three aims: (i) assess TGI service quality and operability; (ii) map stakeholder roles and interrelationships; and (iii) formulate a territorial, region-based model to operationalize publication–interaction–collaboration. A mixed approach integrates SERVQUAL for validated service-quality evaluation, MACTOR for stakeholder analysis, and a policy path–gap analysis, verified through interviews and focus group discussions and complemented by benchmarking. Findings reveal six strategic regulatory issues, a convergence–divergence map of actor interests, and a reformulation model that sharpens procedures, clarifies mandates, and introduces regional typologies to manage service complexity. The study also proposes a non-tax state revenue (PNBP) financing option within a New Public Governance paradigm—co-creation, co-production, and co-delivery. The results imply stronger legal certainty, more effective cross-actor collaborative governance, and enhanced TGI service quality to support land affairs and spatial-planning decision-making.

Keywords: MACTOR; New Public Governance; Policy path–gap analysis; Policy reformulation; SERVQUAL; Thematic Geospatial Information. (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:aac:ijirss:v:8:y:2025:i:8:p:191-203:id:10577

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