GOING BEYOND: EFFECTIVE INFORMATION TECHNOLOGY GOVERNANCE ACROSS ORGANIZATIONAL LEVELS

Ezmolda Barolli () and Ilir Kurti ()
Additional contact information
Ezmolda Barolli: University of Tirana, Faculty of Economy
Ilir Kurti: Keminet, Tirana

CBU International Conference Proceedings, 2018, vol. 6, issue 0, 29-39

Abstract: Although information technology today is a driving force behind public sector innovation, harnessing the benefits of investing in such technology is challenging for governments worldwide. Hence, a wide number of governments are endeavoring to implement governance projects for effective information technology. This study expands on earlier research into information technology governance within the public sector. The earlier study proposed a new construct to analyze the critical success factors. While the previous work mainly focused on the strategic level, this current study spans the organizational levels of strategic, tactical, and operational. Apart from a general consensus on Critical Success Factors, the results reveal a number of differences between the levels that affect every organization. Failure to minimize these differences could have a negative effect on the aligning business with information technology.

Keywords: IT governancecritical success factor; organizational levels (search for similar items in EconPapers)
JEL-codes: G30 M15 (search for similar items in EconPapers)
Date: 2018
References: Add references at CitEc
Citations:

Downloads: (external link)
https://ojs.journals.cz/index.php/CBUIC/article/view/1129/1672 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aad:iseicj:v:6:y:2018:i:0:p:29-39

DOI: 10.12955/cbup.v6.1129

Access Statistics for this article

More articles in CBU International Conference Proceedings from ISE Research Institute
Bibliographic data for series maintained by Petr Hájek ().