Findings From International Surveys Providing a Snapshot of the State of KM From a Practitioner Point of View

Nicholas J Milton

Journal of Entrepreneurship, Management and Innovation, 2014, vol. 10, issue 1, 109-127

Abstract: Data collected through an online survey and through a number of detailed company assessments throw light on the relative strengths and weaknesses of different elements of Knowledge Management (KM) frameworks as applied globally. The online survey - a quick self-administered test, shows the strongest elements within the framework to be Technology and Behaviors and Culture. The weakest elements are KM Governance and KM Roles. The assessment - a detailed diagnostic process based on in-depth interviews, shows the strongest elements within the framework to be Technology and the Discussion of Knowledge. The weakest elements are KM Governance and KM Roles. a comparison of the results from the two sources is reassuringly close. More data may allow a more detailed analysis. Preliminary results suggest that national culture may influence the development of Knowledge Management Frameworks, with a correlation between strong Individuality and weak KM Governance and Roles. Keywords: Knowledge Management Survey, Knowledge Management Assessment, Knowledge Management Benchmark, Knowledge Management Framework, Knowledge Management Roles, Knowledge Management Technology, Knowledge Management Governance

Keywords: Knowledge Management Survey; Knowledge Management Assessment; Knowledge Management Benchmark; Knowledge Management Framework; Knowledge Management Roles; Knowledge Management Technology; Knowledge Management Governance (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:aae:journl:v:10:y:2014:i:1:p:109-127

DOI: 10.7341/20141014

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