Implementing a decision support system in the transport process management of a small Slovak transport company

Miroslava Nyulásziová () and Dana Paľová ()
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Miroslava Nyulásziová: Technical University of Košice, Faculty of Economics, Department of Applied Mathematics and Business Informatics, Němcovej 32, 040 01 Košice, Slovak Republic
Dana Paľová: Technical University of Košice, Faculty of Economics, Department of Applied Mathematics and Business Informatics, Němcovej 32, 040 01 Košice, Slovak Republic

Journal of Entrepreneurship, Management and Innovation, 2020, vol. 16, issue 1, 75-106

Abstract: It is indisputable that the continuous development of digital technologies influences the business environment. Using information technologies means easier access to a huge amount of business information, which is hard to include in day-to-day decision-making. Traditional data processing methods in business management become inadequate. So, business process management approaches and business data analysis are the tools that could be utilized to optimize processes in a company and to harvest valuable information that can provide a variety of decision-making material for company management. This article deals with the analysis, modeling, and optimization of the transport process, as well as the design of a system for decision support in this process within a small transport company. The research is focused on the development of an innovative decision support system based on a company’s data analysis in order to improve the management of the transport service process.

Keywords: decision support; transport service process; data analysis; enterprise management (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:aae:journl:v:16:y:2020:i:1:p:75-106

DOI: 10.7341/20201613

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