The Relationships among Authentic Leadership, Social Exchange Relationships, and Trust in Organizations during COVID-19 Pandemic

James K.C. Chen and Thitima Sriphon
Additional contact information
James K.C. Chen: Department of Business Administration, Asia University, Taichung, in Taiwan
Thitima Sriphon: Department of Business Administration, Asia University, Taichung, in Taiwan

Advances in Decision Sciences, 2022, vol. 26, issue 1, 31-68

Abstract: Trust is essential for organizations' cooperative relationships during COVID-19. Authentic leadership and social exchange relationships are required to increase trust during a crisis. However, leader behaviors during COVID-19 have effects on the relationships among authentic leadership, social exchange relationships, and trust in organizations to understand their effects. The moderating effects of leader behaviors during COVID-19 on the relationships among authentic leadership, social exchange relationships, and trust in organizations are investigated. Hierarchical multiple regression with interaction terms is used to examine interactions of leader behaviors during COVID-19 on the relationships between variables. Moreover, bootstrapping is performed to explore the mediating role of social exchange relationships between authentic leadership and trust in organizations. The findings indicate that authentic leadership positively affects social exchange relationships and trust, whereas social exchange relationships positively affect trust. Moreover, a social exchange relationship has a mediating effect between authentic leadership and trust. Both leader behaviors are regrading (a) managerial ability with ethics and (b) a positive working relationship based on work from home as moderators, positively influencing authentic leadership, social exchange relationships, and trust. This paper suggests that authentic leadership increases the quality of social exchange relationships and trust. Leader behavior qualities and leader-follower relationships based on social exchange theory are essential for improving trust even after post-COVID-19. Finally, based on the social exchange theory, leader behavior qualities and leader-follower relationships can motivate positive relationships in organizations. The chief executive officers (CEOs) and the organizational management teams benefit from the outcomes of this paper to comprehend which factors affect relationships and trust changes in organizations.

Keywords: authentic leadership (AL); trust; social exchange relationships (SERs); Leader behaviors during COVID-19 (search for similar items in EconPapers)
JEL-codes: D23 D91 M14 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://iads.site/The-Relationships-among-Authenti ... ng-COVID-19-Pandemic (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aag:wpaper:v:26:y:2022:i:1:p:31-68

Access Statistics for this article

More articles in Advances in Decision Sciences from Asia University, Taiwan Contact information at EDIRC.
Bibliographic data for series maintained by Vincent Pan ().