Relationship of Total Quality Management with Knowledge Management and Organizational Culture

Muhammad Adnan Maqbool and Mahr Muhammad Saeed Akhtar
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Muhammad Adnan Maqbool: PhD Scholar, Institute of Education and Research, University of the Punjab, Lahore, Punjab, Pakistan.
Mahr Muhammad Saeed Akhtar: Chairperson, Department of Educational Research and Evaluation, University of the Punjab, Lahore, Punjab, Pakistan.

Global Economics Review, 2020, vol. 5, issue 1, 207-220

Abstract: The study is an empirical exploration into TQM practices in Pakistani higher education with a focus on determining relationship between the variables: Knowledge Management (KM) and Organizational Culture (OC) in the context of higher education in Pakistan. It employed a quantitative paradigm to the investigation with correlational design. All the university teachers comprised the population of this study. Six public sector universities of Punjab were randomly selected. The results of the analysis showed all the three variables summed mean as 3.41, 3.3, 3.5 respectively all indicating a minor level of the presence of the TQM practices. OC showed relatively higher favorable response. The inferential statistics revealed that the relationship between OC and KM was positive, moderate and statistically significant (r=.491, p

Keywords: Knowledge Management; Organizational Culture; TQM; Higher Education (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:aaw:journl:v:5:y:2020:i:1:p:207-220

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