Investigating the Relationship Between Service Quality and Customer Satisfaction of GPP Pharmacy in Ho Chi Minh City

Thang Nguyen Xuan, Thuc Vu Thi Minh, Nga Dang Thi Kieu, Thuan Huynh Quang, Tuan Nguyen Anh and Cam Truong Dinh
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Thang Nguyen Xuan: Bach Mai Hospital, Vietnam
Thuc Vu Thi Minh: National Otorhinolaryngology Hospital of Vietnam, Vietnam
Nga Dang Thi Kieu: Ho Chi Minh City Medicine, Vietnam
Tuan Nguyen Anh: Vietnam Military Medical University
Cam Truong Dinh: Military Hospital 175, Vietnam

Biomedical Journal of Scientific & Technical Research, 2019, vol. 18, issue 1, 13188-13194

Abstract: In the early years of the 21st century, more and more researchers around the world are concerned about the service quality in business generally and in health care particularly...

Keywords: Biomedical Sciences; Biomedical Research; Technical Research; Service Quality; Customer Satisfaction; GPP Pharmacy (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:abf:journl:v:18:y:2019:i:1:p:13188-13194

DOI: 10.26717/BJSTR.2019.18.003082

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