InsurTech Integration: Reshaping the Insurance Value Chain in the Digital Age

Andrea Jonathan Pagano, Antonella Cappiello, Emanuele Vannucci and Chiara D’Elia

American Journal of Economics and Business Administration, 2024, vol. 16, issue 1, 46-57

Abstract:

To face the radical changes that characterized the competitive scenario over the last years, the insurance industry is turning to digital transformation, adapting innovative business models like those increasingly seen in other industries. The paper explores the impact of ongoing digitization that is greatly affecting the insurance industry and forcing radical change upon corporate culture, products and processes, customer relationships, and relations with the sector's various competitors. By addressing key research questions, the paper contributes to a nuanced understanding of the relationship between InsurTech start-ups and traditional insurers, the transformative effects of technology on the insurance value chain, and the evolving dynamics of customer relationships in the digital era.

Keywords: Insurtech; Sustainability; Blockchain; Corporate; Business Models (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://thescipub.com/pdf/ajebasp.2024.46.57.pdf (application/pdf)
https://thescipub.com/abstract/ajebasp.2024.46.57 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:abk:jajeba:ajebasp.2024.46.57

DOI: 10.3844/ajebasp.2024.46.57

Access Statistics for this article

More articles in American Journal of Economics and Business Administration from Science Publications
Bibliographic data for series maintained by Jeffery Daniels ().