Organizational culture as a means to a higher quality of life and service quality

Jaime Josue Morales-Morales (), Itzel Alejandra Lara-Manjarrez () and Jesus Rene Morales-Morales ()
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Jaime Josue Morales-Morales: Universidad Autonoma de Sinaloa (UAS), Facultad de Contaduria y Administracion (FCA), Sinaloa, Mexico
Itzel Alejandra Lara-Manjarrez: Universidad Autonoma de Sinaloa (UAS), Facultad de Contaduria y Administracion (FCA), Sinaloa, Mexico
Jesus Rene Morales-Morales: Universidad Autonoma de Sinaloa (UAS), Facultad de Contaduria y Administracion (FCA), Sinaloa, Mexico

Scientia et PRAXIS, 2023, vol. 3, issue 6, 46-68

Abstract: This study examines the influence of organizational culture on employees’ quality of life and service quality in the workplace. Using empirical evidence from a university context, the article analyzes how corporate identity, working conditions, and human capital formation contribute to enhancing employee satisfaction and improving service delivery. The results highlight the strategic role of organizational culture in fostering institutional performance.

Keywords: organizational culture; service quality; corporate identity; working conditions; human capital formation (search for similar items in EconPapers)
JEL-codes: I31 M14 M54 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:abs:journl:v:3:y:2023:i:6:p:46-68

DOI: 10.55965/setp.3.06.a3

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