The Effects of Empowerment on Work Satisfaction, Performance and Organizational Commitment of Employees: The Case of Turkish Insurance Sector

Necla Tunay
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Necla Tunay: Marmara University

Journal of Finance Letters (Maliye ve Finans Yazıları), 2019, vol. 34, issue 112, 241-258

Abstract: Empowerment is a modern management approach and according to the findings of the current national and international studies, it increases the job satisfaction of the employees and therefore their to performance and commitment to institution, thus they increase the overall performance of the institutions. In this study, the effects of empowerment on job satisfaction, performance and organizational commitment of the insurance companies, which are considered to be strong in the personnel empowerment environment, were investigated. The statistical tests applied as a result of a survey involving four insurance companies revealed that empowerment positively affected the job satisfaction, performance and organizational commitment of employees.

Keywords: Empowerment; insurance companies; variance analysis; hypothesis tests. (search for similar items in EconPapers)
JEL-codes: C12 C14 M12 M54 (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:acc:malfin:v:34:y:2019:i:112:p:241-258

DOI: 10.33203/mfy.533120

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