An Economic Study on Consumer Satisfaction towards Online Shopping in Madurai City

Srinivasan Kr and Ramprasad Tp
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Srinivasan Kr: Sourashtra College
Ramprasad Tp: Sourashtra College

ComFin Research, 2021, vol. 9, issue 2, 57-63

Abstract: Now-a-days developing countries like India converting their traditional marketing strategy into modern electronic mode or online marketing us people in India also felt comfortable in online shopping, Madurai is a business city where can find lot of business emerging here and there. People in Madurai are considerably tradition in their virtues. This study has been taken to analyse the satisfaction level of the customer towards online shopping; objective of the study is to find satisfaction level and the factor influencing online shopping. Using simple random sampling method, data has been collected from 45 respondents from Madurai city. Data analysed with the help of SPSS software.

Keywords: Online shopping; Madurai; Consumer satisfaction (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:acg:comfin:v:9:y:2021:i:2:p:57-63

DOI: 10.34293/commerce.v9i2.3832

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