CULTURAL AND MORAL VALUES- DETERMINANTS OF TURISM SATISFACTION

Gabriela Tigu () and Simion Elena
Additional contact information
Gabriela Tigu: Academy of Economic Studies, Bucharest
Authors registered in the RePEc Author Service: Claudia-Elena Țuclea

The AMFITEATRU ECONOMIC journal, 2008, vol. 10, issue 23, 30-35

Abstract: In the tourism activity, the cultural impact is very significant. The national cultural values generate the tourist or employee behaviour , but also the organizational values can influence this behaviour . And finally, the regional culture could be the main travel motivation. The tourism behaviour is under the influence of cultural and moral values. We can consider that in fact it is a result of national culture. The research of tourist behaviour under ethic perspective is a new approach in the Romanian academic research, but frequently in the international research frame. In this paper we want to examine the impact of cultural values over the tourist behaviour and over his satisfaction. The research, made in different hotels in Romania, is based on the questionnaire - used as an instrument in finding the information -and on the application of specific techniquesin analyzing the information. The conclusions show significant differences in the perception of tourism services’ quality, depending on cultural differences and interactions.

Keywords: tourism; ethics; cultural values; tourist behaviour; satisfaction (search for similar items in EconPapers)
JEL-codes: D23 L83 M14 (search for similar items in EconPapers)
Date: 2008
References: Add references at CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://www.biblioteca.ase.ro/downres.php?raf=1224 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aes:amfeco:v:10:y:2008:i:23:p:30-35

Access Statistics for this article

More articles in The AMFITEATRU ECONOMIC journal from Academy of Economic Studies - Bucharest, Romania Contact information at EDIRC.
Bibliographic data for series maintained by Valentin Dumitru ().