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The Adjustment of Perspective Among Students Regarding Protection of Educational Services’ Consumer

Bogdan Nistoreanu, Remus Ion Hornoiu and Puiu Nistoreanu ()
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Remus Ion Hornoiu: Academy of Economic Studies, Bucharest, Romania

The AMFITEATRU ECONOMIC journal, 2010, vol. 12, issue 28, 348-359

Abstract: Academic education services entered Romanians habits more than a century and a half ago, at the beginning as a need for professional development mostly. Paradigm shift from the traditional perspective on education to the knowledge society perspective requires the increasing competitiveness of higher education systems. From this perspective, universities should collaborate frequently with other research institutions, private companies and public institutions, and participate in international research networks, to produce the optics change regarding the protection of educational services consumers: the next generation of students. To determine the above-mentioned change the authors developed and executed the pilot survey, which granted the possibility of testing the set of questionnaires and the relevance of questions. The survey was a random one; most of the responses are complying with the actual configuration in economic higher education institutions. The research objective “Investigation of student opinion of the Bucharest Academy of Economic Studies on changes recorded in the Romanian higher education” consists in the development of an accurate picture of the changes that occurred and are occurring in our education system. The originality of the paper resides in the feasibility of implementing the research results reflecting changes that require an appropriate management allowing institution and its members to accomplish the implementation of changes required by Bologna process in the interests of its main beneficiaries: the students.

Keywords: consumer of education services; students; change management; university; the protection of the consumer; higher economic education (search for similar items in EconPapers)
JEL-codes: A22 I21 I23 (search for similar items in EconPapers)
Date: 2010
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