Application for the Efficiency Improvement of the Work Process in an Energy Company
Madalina-Florina Danalache () and
Simona-Vasilica Oprea ()
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Madalina-Florina Danalache: The Bucharest University of Economic Studies, Romania
Simona-Vasilica Oprea: The Bucharest University of Economic Studies, Romania
Database Systems Journal, 2020, vol. 11, issue 1, 78-89
Abstract:
In modern society, electricity is necessary for the proper conduct of daily activities, becoming essential for life. All existing domains such as industry, transport, information technology, agriculture, economy, etc. requires energy resources to carry out the activities undertaken in optimal conditions. Thus, distribution companies invest enormously to transform networks into smart grids through a digitization effort that is constantly supported by modernization projects. As an alternative with lower costs, an application can be implemented that helps consumers and employees regarding the continuity of electricity supply, the quality of services provided to them and better communication between the consumer and the distribution operator.
Keywords: Electricity Distribution Company; Consumer Satisfaction; Web Application; Prompt and Quality Services; Automation of Daily Activities; Easy Reporting (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:aes:dbjour:v:11:y:2020:i:1:p:78-89
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