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WHAT REALLY MATTERS FOR A GOOD CORPORATE REPUTATION?A STRUCTURAL EQUATION MODELLING VIEW

Mihaela Sandu () and Rodica Ianole
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Mihaela Sandu: Faculty of Business and Administration, University of Bucharest
Rodica Ianole: Faculty of Business and Administration, University of Bucharest

Journal of Social and Economic Statistics, 2016, vol. 5, issue 2, 16-32

Abstract: Our study builds up a multifaceted model of corporate reputation centred around the idea that each stakeholder may perceive a slightly different dimension of the reputational phenomenon, giving the existence of a certain reference point set up by the nature of its interaction with the organization. With the methodological input provided by the structural equation method, implemented through the R software, we identify different groups of significant factors of influence, capable to explain a large degree of the reputation variance. The most relevant findings emphasize major distinctions between the impact of affective versus cognitive determinants, leading to a set of tailored recommendations for managerial practice.

Keywords: reputation measurement; latent variables; confirmatory analysis; affective and cognitive factors (search for similar items in EconPapers)
JEL-codes: C38 D03 L14 (search for similar items in EconPapers)
Date: 2016
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