Impact of Financial Technology on Financial Inclusion, the Effect of Rules and Regulations: The Case of Ghana

KhuFrank Boateng Agyei, Nirjhar Nigam and Khodor Shatila ()
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Khodor Shatila: ICN Artem Business School, Nancy, France

The African Finance Journal, 2025, vol. 27, issue 1, 1-12

Abstract: Financial inclusion remains a significant challenge in Ghana; many of the population in hard-to-reach areas lack access to formal banking services. This study investigates the impact of fintech on addressing this issue, considering ethics, rules, and regulatory dimensions shaping the effectiveness of fintech, relying on the Technology Acceptance Model. A quantitative research approach was employed, and a structured questionnaire was used to gather data from a sample of 400 respondents across various demographic groups in Ghana. The findings revealed that Fintech adoption is positively associated with improved financial inclusion. However, rules, regulations, data privacy, and fair lending practices emerged as significant concerns.

Keywords: Fintech; Financial Inclusion; Interoperability; Ethics; Regulations (search for similar items in EconPapers)
JEL-codes: E42 G20 G21 O33 (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:afj:journl:v:27:y:2025:i:1:p:1-12

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