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THE IMPLEMENTATION OF THE ELECTRONIC INFORMATION SYSTEM AND THE ANALYSIS OF COST REDUCTION IN THE FEDERAL PUBLIC ADMINISTRATION

Ubirajara Costabile Romaro () and Clayton Vinicius Pegoraro de Araujo ()
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Ubirajara Costabile Romaro: ANATEL
Clayton Vinicius Pegoraro de Araujo: Universidade Presbiteriana Mackenzie e Universidade Municipal de São Caetano do Sul

Revista de Economia Mackenzie (REM), 2021, vol. 18, issue 2, 60-79

Abstract: The advance of systems based on information technology has promoted innovation in the way public services are provided to citizens. This fact has led to the use of computerized systems with increased speed of Internet access and resources for storing large volumes of information, in 2015, the National Electronic Process (PEN) and the Electronic Information System (SEI) was operationalized in the Federal Public Administration. Thus, this paper presents the effects, for Regulatory Agency with implementation of SEI replacing SICAP, from the perspective of Transaction Cost Theory in cost management.

Keywords: Electronic Information System; Transaction Costs; Regulatory Agency; Technology (search for similar items in EconPapers)
JEL-codes: D20 D23 (search for similar items in EconPapers)
Date: 2021
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