Are employees cyber loafing while working from home? Influence of demographic and organizational factors on cyber loafing behaviour

Saji George, Dr. Johney Johnson and Dr. Karthika Devan
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Saji George: Mahatma Gandhi University, Kerala
Dr. Johney Johnson: Mahatma Gandhi University, Kerala
Dr. Karthika Devan: Vishwakarma University, Pune

Theoretical and Applied Economics, 2023, vol. XXX, issue 4(637), Winter, 147-164

Abstract: Cyberloafing is a term that defines the behavior amongst staff who are involved in the usage of the internet and gadgets for non-work-associated purposes during their work periods. This study aims to understand how demographic and organizational factors relating to job overload, intrinsic and extrinsic motivation affect cyberloafing intensity. The demographic variables age and gender were controlled throughout the study and later analyzed for possible Cyberloafing behavior links. This topic has been of great importance during the COVID-19 period, forcing many employees to work from home. These conditions have shown greater degrees of Cyberloafing with easy access to gadgets and the internet. A structured questionnaire using a five-point Likert scale was circulated through online mediums among male and female IT employees in Kerala exposed to cyber deviancy during their work from home situation to fulfill these factors. Three hundred seventeen responses were collected and analyzed using Structural Equational Modelling using Smart PLS 3 software. The findings observed were that job overload positively affects Cyberloafing, while intrinsic and extrinsic motivation does not significantly affect Cyberloafing. The effect of generation difference and gender on Cyberloafing does exist and shows significance to Cyberloafing behavior. This research can be used for further studies concerning Cyberloafing antecedents. The topic is gaining greater importance with the changing perception towards work from home culture and millennials' attitudes and thus be used to identify the factors impacting such a situation and help take proper actions to reduce counterproductive behaviors. It will also provide a base for further insights as it is not explored by many and studied in a pandemic context.

Keywords: cyberloafing; job overload; intrinsic motivation; extrinsic motivation. (search for similar items in EconPapers)
Date: 2023
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