Modeling the Relationship between Travelers’ Level of Satisfaction and Their Mode Choice Behavior using Ordinal Models

Mintesnot Gebeyehu and Shin-ei Takano
Authors registered in the RePEc Author Service: Mintesnot G Woldeamanuel ()

Journal of the Transportation Research Forum, 2008, vol. 47, issue 2

Abstract: Travelers’ level of satisfaction is an important performance measure for transport service providers and a determinant of mode choice. However, its computation is not easy because of the complicated and unique characteristics of travelers. The traditional method of comparing yearly satisfaction percentages has been implemented in several places; however, it does not include the interrelationships between variables that determine satisfaction. This study estimates travelers’ level of satisfaction using an ordered logit model and then uses the results in a binary mode choice model. The results show that the level of satisfaction has a significant influence on the modal choice characteristics of travelers.

Keywords: Public; Economics (search for similar items in EconPapers)
Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:ags:ndjtrf:206914

DOI: 10.22004/ag.econ.206914

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