IMPACT OF ROLE OVERLOAD AND WORKING HOURS ON WORK-LIFE BALANCE IN SERVICE INDUSTRY

Sayma Zia (), Farooq-E-Azam Cheema () and Naureen Anwar Butt
Additional contact information
Sayma Zia: Assistant Professor, Bahria University Karachi
Farooq-E-Azam Cheema: Professor, Bahria University Karachi
Naureen Anwar Butt: MBA scholar, Bahria University Karachi

IBT Journal of Business Studies (JBS), 2014, vol. 10, issue 2, 135-148

Abstract: Purpose Main purpose of this study is to determine the hindrances found in worklife balance among genders in Service Industry.Methodology/Sampling Data is comprised of 250 samples out of which 10 were discarded due to provided wrong information however rest of 240 were used for the analysis out of which 120 are males and the rest 120 are females.To test the reliability of constructs SPSS Software version 21.0 is used and calculated through Cronbach Alpha.Frequency test, Crosstabulation, Graphical representation, Correlation and Regression analysis were used for data analysis.Findings Findings shows that the organizations used in the study did not give any support to worklife balance idea.These organizations promote overtime and extended working hour culture.Even male employees are unable to meet their family demands due to late sittings and found carrying stress related diseases most commonly headaches.In contrast female employees were found in better conditions regarding fulfilling their family commitments because they are not pressurized by their employers for late sittings.Practical Implications This study is useful for the organizations that if they implement flexible hours policy to maintain work and family life.It will be more beneficial to the employees and employers for the better results.

Keywords: Work-life Balance; Role Overload; Long-working hours; Flexible hours. (search for similar items in EconPapers)
Date: 2014
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://ibtjbs.ilmauniversity.edu.pk/journal/jbs/10 ... rvice%20Industry.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aib:ibtjbs:v:10:y:2014:i:2:p:135-148

DOI: 10.46745/ilma.ibtjbs.2014.102.10

Access Statistics for this article

More articles in IBT Journal of Business Studies (JBS) from Ilma University, Faculty of Management Science Contact information at EDIRC.
Bibliographic data for series maintained by Syed Kashif Rafi ().