DEVELOPING A SCALE ON EMPLOYEE INVOLVEMENT AND MOTIVATION IN EFF ECTIVE CHANGE MANAGEMENT: A CASE OF CANTEEN STORES DEPARTMENT

Faryal Razzak (), Sadia Shaikh (), Asif Kamran3 () and Ahad Hayat Khan ()
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Faryal Razzak: Assistant Professor-Department of Business Administration- SZABIST, Islamabad
Sadia Shaikh: Assistant Professor-Department of Business Administration- Greenwich University, Karachi
Asif Kamran3: HoTD Management Sciences and Associate Professor- Ilma University,
Ahad Hayat Khan: Lecturer-Department of Management Sciences- Ilma University

IBT Journal of Business Studies (JBS), 2019, vol. 15, issue 1, 63-74

Abstract: Effective Change Management ECM had emerged as new field of study.One of the most insightful attribute of organizational change efforts is their low success rate.Success rate of Change endeavours in organizations is alarming.Therefore, it is not viable to commit precious resources monetary or human capital for any change endeavour that do not bring anticipated results.Moreover, no change process can be effective if the employee’s involvement and motivation EIM is missing to embrace and make change effective.The current paper highlights the factors associated with EIM and proposes a framework and an indigenous scale based on the framework proposed by Razzaq 2010 ECM model.The pilot study was conducted in retail sector leading chain store, Canteen Store Department CSD.Descriptive statistics and exploratory factor analysis are conducted to check the factor structure of the EIM construct.As hypothesized, the EIM is a composite of five underlying elements.The current paper will highlight the importance for effectiveness of change management and the suggested new scale will be a valuable tool for managers and practitioners to focus on the factors that define employees’ involvement in ECM or identify and rectify the short falls in executing the organizational change process.

Keywords: Change; Effective Change Management (ECM); Employee Involvement and Motivation (EIM); Criteria for Effective Change; Canteen Store Department (CSD) (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:aib:ibtjbs:v:15:y:2019:i:1:p:63-74

DOI: 10.46745/ilma.ibtjbs.2019.151.5

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