IMPACT OF NON-MONETARY REWARDS ON EMPLOYEES’ MOTIVATION: A STUDY OF COMMERCIAL BANKS IN KARACHI

Dr.Farooq-E-Azam Cheema (), Sobia Shujaat () and Rafia Alam ()
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Dr.Farooq-E-Azam Cheema: Bahria University, Karachi Campus
Sobia Shujaat: Bahria University Karachi Campus
Rafia Alam: Bahria University Karachi Campus

IBT Journal of Business Studies (JBS), 2013, vol. 9, issue 2, 23-30

Abstract: Purpose This study is conducted to measure the impact of nonmonetary rewards on employees‟ motivation in different banks in Karachi, Pakistan. The study aims to highlight importance of the nonmonetary rewards in terms of their effectiveness as well as efficiency.The study also will identify to what extent the banks are taking care of this source of employee motivation. Methodology/Sampling The study follows a quantitative approach to achieve the objectives of this study, which is descriptive in nature.There are five independent variables taken for this study training, recognition for performance, opportunities for career advancement, effective communication channels and job security to identify their impact over employees‟ job related motivation.A standardized and wellstructured questionnaire was used to gauge the responses on a five level scale.Questionnaire contents were adopted from Paul E.Spector employee recognition program handbook. Questionnaire was sent to 550 respondents through email and in printed form.Data was analyzed using Statistical Package for the Social Sciences SPSS.The descriptive statistics utilized was based on chisquare tests and graphical illustrations were used to provide information on key demographic variables in this study. Findings The study confirmed existence of positive significant relationship between three of the five nonmonetary rewards.The context against which relationship of two independent variables i.e.training and performance recognition has not been found significant has been discussed in the findings. Practical Implications This research can be helpful for HR managers in banking sector.They can design effective compensation package to retain their competent employees.Management can improve the use of effective rewards and recognition system in the feedback process of their performance management system in order to motivate their employees.

Keywords: Non-Monetary Rewards; Recognition; Employee‟s Motivation; Banking sector. (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:aib:ibtjbs:v:9:y:2013:i:2:p:23-30

DOI: 10.46745/ilma.ibtjbs.2013.92.3

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