CO-PRODUCTION THE PUBLIC SERVICE – A PARTNERSHIP STRATEGY FOR QUALITY INCREASE

Daniela-Tatiana AGHEORGHIESEI (corodeanu) ()
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Daniela-Tatiana AGHEORGHIESEI (corodeanu): Faculty of Economics and Business Administration, Alexandru Ioan Cuza University of Iasi, Bdul Carol I, nr. 22, Ia?i

Review of Economic and Business Studies, 2014, issue 14, 231-243

Abstract: TThe concept of co-production of the public service caught the attention of public authorities starting with the 80s when the paradigm of the new public management was extended. This notion involves the participation of citizens together with competent authorities in the entire process entailed by the public service: from planning to implementation and feedback. Thus, the citizen becomes a co-producer or even producer of added value. This article reviews how this concept has been approached in the scholarly literature until now, the mechanisms involved, its advantages and disadvantages, especially in the public sector. The theoretical approach is supported by several examples from practice.

Keywords: co-production; co-production process; citizen; consumer; public services (search for similar items in EconPapers)
JEL-codes: H83 M30 (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:aic:revebs:y:2014:d:14:agheorghieseid

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