The Influence of SME Owners’ Characteristics on Technology Adoption

T. Ramayah, Osman Mohamad, Azizah Omar, Malliga Marimuthu and Jasmine Yeap Ai Leen
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T. Ramayah: School of Management, Universiti Sains Malaysia, Penang, Malaysia
Osman Mohamad: Graduate School of Business, Universiti Sains Malaysia, Penang, Malaysia
Azizah Omar: School of Management, Universiti Sains Malaysia, Penang, Malaysia
Malliga Marimuthu: School of Management, Universiti Sains Malaysia, Penang, Malaysia
Jasmine Yeap Ai Leen: School of Management, Universiti Sains Malaysia, Penang, Malaysia

Indian Journal of Commerce and Management Studies, 2012, vol. 3, issue 3, 10-16

Abstract: Technology adoption decisions among SMEs are believed to be inextricably linked to their owners who serve as key decision-makers in managing the business. Accordingly, this study investigates the relationship between SME owners’ characteristics (innovativeness, information systems (IS) knowledge and technology usage) and the adoption of technology in SMEs. Data was gathered from 544 SME owners of manufacturing and manufacturing-related companies involved in various industries scattered throughout Malaysia. The Partial Least Squares analysis revealed that owners’ IS knowledge and technology usage significantly influence technology adoption. However, owners’ innovativeness did not demonstrate any impact on technology adoption. Implications of the findings and suggestions for future research are further discussed in the paper.

Keywords: Small and medium enterprises; SMEs; Technology adoption; Owner; Innovativeness; IS knowledge; Technology usage. (search for similar items in EconPapers)
Date: 2012
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