LEAN MANAGEMENT IN BANKING

Ph. D Student Văduva Alina-Maria
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Ph. D Student Văduva Alina-Maria: University of Craiova Faculty of Economics and Business Administration Craiova, Romania

Annals of University of Craiova - Economic Sciences Series, 2011, vol. 4, issue 39, 118-123

Abstract: The main objective of this study is to clarify the concept of Lean Management by describing the system and the key concepts and techniques that underline its implementation. The study shows what organizations, in particular commercial banks, can gain from Lean Management. To achieve this objective, it has been conceived a comparative study of Lean Management using available literature, critical analysis and professional experience of the author. The implementation of a Lean Management program in a bank will result in a Lean Organization (less waste, less bureaucracy, but more employee knowledge and empowerment, more productivity, more satisfied customers). As practical implications, the study shows how to address change, how to implement Lean in different parts of business. The originality and value of the study comes from the suggestions that are made regarding concepts and methods that would contribute a Lean Organization through an integrated program.

Keywords: Lean; Lean Management; Lean Banking; business excellence; value for customers; just in time; quality programs. (search for similar items in EconPapers)
JEL-codes: G21 M11 M12 P21 (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:aio:aucsse:v:1:y:2011:i:6:p:118-123

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