OPPORTUNITIES FOR OPTIMIZING THE COST OF QUALITY

Magdalena Mihai, Adriana Iota and Oana Staiculescu
Additional contact information
Adriana Iota: University of Craiova Faculty of Economics and Business Administration
Oana Staiculescu: University of Craiova Faculty of Economics and Business Administration

Annals of University of Craiova - Economic Sciences Series, 2014, vol. 1, issue 42, 203-210

Abstract: Nowadays, in front of an increasingly fierce competition, the center of gravity of any business in order to make a profit is customer satisfaction. For achieving this desideratum, companies, in their role as suppliers of goods and services, mostly aim to obtain economic and financial performance by improving quality and thus optimizing emergent costs. From this perspective, quality improvement within the economic entity must be a continuous activity which aims mainly to target the performance of processes, products and services in order to be more efficient and meet consumer demands. Therefore, the main interest consists in taking action to ensure effectiveness and efficiency, in equal measure for both economic entity, but also for the customer, through the application and selection of optimal solutions targeting decreasing costs. This paper aims to highlight that quality improvement becomes a very important process whose primary concern should be: discovering defects and quality cost optimization.

Keywords: quality; quality cost; managerial accounting; optimization; continuous improvement (search for similar items in EconPapers)
JEL-codes: M40 M41 (search for similar items in EconPapers)
Date: 2014
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://feaa.ucv.ro/AUCSSE/0042v1-027.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:aio:aucsse:v:1:y:2014:i:42:p:203-210

Access Statistics for this article

Annals of University of Craiova - Economic Sciences Series is currently edited by Sorinel Domnisoru

More articles in Annals of University of Craiova - Economic Sciences Series from University of Craiova, Faculty of Economics and Business Administration Contact information at EDIRC.
Bibliographic data for series maintained by Anca Bandoi ( this e-mail address is bad, please contact ).