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Quality concept at the beginning of the XXI century

Gheorghe Carstea and Aurel Manolescu
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Aurel Manolescu: Academy of Economic Studies Bucharest

Annals of University of Craiova - Economic Sciences Series, 2008, vol. 2, issue 36, 469-471

Abstract: Quality has represented a choice criterion in the purchase process, but its place and role have evolved over time. The most spectacular evolution was ascertained in the same time with the passing from the domination of the attitude “production economy” to the domination of the attitude “market economy”. (20th century, years: ‘60, ‘70). In general, quality is accepted to exist, if there is a segment that adds value for the client and for the organization

Keywords: Quality; Value for the client; Value for the organization (search for similar items in EconPapers)
JEL-codes: M00 M20 N00 N01 (search for similar items in EconPapers)
Date: 2008
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