Comprehensive cost analysis of voice call recording storage with and without NAS and GSM gateway integration via unified communication server

Arshdeep Singh Veer () and Sushil Bhardwaj ()

Edelweiss Applied Science and Technology, 2024, vol. 8, issue 6, 4219-4234

Abstract: This study is an extension of existing research, which previously demonstrated the effective integration of Network Attached Storage (NAS) with a GSM Gateway into Unified Communication (UC) Platform, thereby realizing remarkable enhancements in system scalability, data security, privacy, network and overall server performance. Although the technical and operational benefits of this integration were well understood and documented, however there was an important gap that is cost analysis. This paper addresses the gap by providing a comprehensive cost analysis of voice call archiving with and without NAS and GSM Gateway integration using UC. The analysis considers essential financial factors, including initial investment, ongoing operational costs, and long-term savings due to lower maintenance and scalability. While the findings reveal that the upfront costs of NAS and GSM Gateway integration are higher, these are offset by long-term operational efficiencies and system resilience, leading to substantial financial gains. The evaluation results offer organizations a strategic model to assess the cost-effectiveness of using this NAS-GSM Gateway integrated approach for voice data archiving in UC environments. This custom-costing solution provides a much-needed holistic perspective on the combined technical and financial benefits.

Keywords: Cost analysis; Energy Efficient archiving; voice call recordings; NAS-GSM integration; Scalable storage; UC platform. (search for similar items in EconPapers)
Date: 2024
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