The effect of price discount, FOMO, pay later on impulse buying and cognitive dissonance post-purchase in commerce shopping among the millennial generation
Salama Amini () and
Alni Rahmawati ()
Edelweiss Applied Science and Technology, 2025, vol. 9, issue 3, 2354-2366
Abstract:
This study seeks to understand how millennials on Shopee are driven to make impulsive purchases by "price discounts, FOMO, and pay-later options," and how these purchases influence their feelings afterward. Using a quantitative approach with a causal research design, data were collected through a Google link involving respondents who had shopped online. The study confirmed that price discounts and FOMO significantly influence consumers to buy impulsively, while the pay-later option also contributes to increasing the frequency of purchases. However, high impulse buying is associated with increased post-purchase cognitive dissonance, where consumers experience discomfort and regret after purchasing. This research yields crucial information that can help e-commerce platforms optimize their marketing strategies, understand consumer behavior, and highlight the need for consumer education to reduce the risk of cognitive dissonance. This study is intended to act as a key source for future research concerning consumer habits within the digital marketplace, which continues to grow.
Keywords: FOMO; Impulse Buying; Pay Later; Post-purchase cognitive dissonance; Price discount. (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:ajp:edwast:v:9:y:2025:i:3:p:2354-2366:id:5799
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