Investigations Concerning E-Government Adoption in Transition Economies

Zsuzsanna Szabo and Lucian Chiriac

Acta Oeconomica, 2016, vol. 66, issue 1, 57-78

Abstract: The implementation of efficient cross-border digital public services for a connected Europe, a developed e-govemment represents a priority for the European Union. There are big differences in the way e-government is adopted. Transition economies lag behind developed economies. This paper explores the e-government adoption in its multidimensionality within the EU member states. It uses 22 variables, which highlight: technological preparedness, the ability to access and absorb information and information technology, the ability to generate, adopt and spread knowledge, the social and legal environment, the government policy and vision, and consumer and business adoption and innovation. Barriers to efficient e-government adoption in transition economies are identified. Multicriteria decision analysis is used for the prioritisation of the factors with the highest overall impact on efficient implementation. The authors use the Analytical Hierarchy Process (AHP method) for prioritisation and the numerical results are obtained with Expert Choice software.

Keywords: e-government; key success factors; AHP; prioritisation; policy options (search for similar items in EconPapers)
JEL-codes: C02 O11 O32 O57 (search for similar items in EconPapers)
Date: 2016
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