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MODELING USER SATISFACTION OF MEDICAL EDUCATIONAL SERVICES

Ivona Stoica (), Anamaria Cătălina Radu (), Andra Dobrescu and OlguÅ£a Anca Orzan

Annales Universitatis Apulensis Series Oeconomica, 2014, vol. 1, issue 16, 22

Abstract: This study aims to create a conceptual model for users satisfaction of medical educational services who attended the training professional sessions in the project called †Professional training for implementing new technologies in the health care system." The results of the research obtaind from the multivariate analysis on user satisfaction of medical educational services was conceptualized and testedby creating a model to identify the main factors that influence the participants' satisfaction. The main factors that define the conceptual model are quality medical education, medical utility of the provided information, the location where the professional medical education training sessions were developed, and the control effects such as graduate institution prestige, respondents' age, medical specialty, number of years of practice of the medical specialty. To test the model, data were operated and analyzed using the IBM SPSS Statistics 20.

Keywords: satisfaction; medical educational services; european funds; conceptual modeling (search for similar items in EconPapers)
JEL-codes: C12 C18 C52 C82 C83 I10 M31 (search for similar items in EconPapers)
Date: 2014
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