Engaging Diverse Generations in the 21st Century Workplace

Haysetta Doresa Shuler (), Kimily Faulk (), Barbara Hidleburg-Johnson () and Demetrice Williams ()
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Haysetta Doresa Shuler: Winston Salem State, United States of America
Kimily Faulk: University of Phoenix, United States of America
Barbara Hidleburg-Johnson: University of Phoenix, United States of America
Demetrice Williams: University of Phoenix, United States of America

International Journal of Business Research and Management (IJBRM), 2016, vol. 7, issue 3, 31-39

Abstract: At present, organizational leaders are facing the dilemma of maintaining a productive workforce comprised of generational differences that hinder social cohesion and productivity in the workplace. Most of the conflict centers around a difference in work expectations. This review will discuss characteristics, employment patterns and provide a brief background into past and present events that impact various behaviors of Baby Boomers, Generation X, and Millennials and pertain to engagement in the workplace. Specific characteristics differentiate the behaviors of each generation. Understanding these aspects are pertinent to effective business practices in the engaging of diverse generations in the workplace. Although this may be true, not all individuals will share every characteristic of their age group; however, understanding these individualities may make it easier for business leaders to recognize them and know how they manifest themselves in the employee and organization.

Keywords: Generational Diversity; Engagement; Baby Boomers; Gen Xers; Millennials. (search for similar items in EconPapers)
JEL-codes: M0 (search for similar items in EconPapers)
Date: 2016
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