Effect of Financial Risk, Privacy Risk and Product Risk on Online Shopping Behavior

Anam Bhatti, Shahrin Saad and Salimon Maruf Gbadebo ()
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Salimon Maruf Gbadebo: University Utara Malaysia

Pakistan Journal of Humanities and Social Sciences, 2019, vol. 7, issue 4, p: 343-356

Abstract: The purpose of this study is to examine the direct influence of financial risk, privacy risk, and product risk on online shopping behavior. Existing study model developed on the base of theoretical background. In doing this, 280 questionnaires were examined using Smart PLS-SEM. Convenience sampling used in this study. While the bulk of prior studies discovered a negative relationship between risks and online shopping behavior, this study also indicates that negative influence on online shopping behavior. The study offers additional insights into how risks can be decreased to increase the online shopping behavior that can be used to improve the plan while online shopping behavior can be enhanced. The current study reveals some important factors that affect the online shopping behavior of consumers and if we minimize these risks then significantly enhance the ratio of profits from online channels.

Keywords: Financial risk; Privacy risk; Product risk; Online shopping behavior (search for similar items in EconPapers)
Date: 2019
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