Tajemniczy klient a obsługa klienta w nowoczesnej organizacji

Wioletta Wereda and Monika Grzybowska

Nowoczesne Systemy Zarządzania. Modern Management Systems, 2014, issue 1, 189-196

Keywords: mystery client; organization; customer service; client experience (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:aou:nszioz:y:2014:i:1:p:189-196

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Nowoczesne Systemy Zarządzania. Modern Management Systems is currently edited by Wioletta Wereda and Jacek Woźniak

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