Critical Success Factors for AIS Change: A Case Study in an Agricultural Company

Kamaruzzaman Muhammad, Nor’Azam Mastuki, Faizah Darus and Erlane K Ghani*
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Kamaruzzaman Muhammad: Faculty of Accountancy, Universiti Teknologi MARA, Malaysia
Nor’Azam Mastuki: Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Malaysia
Faizah Darus: Faculty of Accountancy, Universiti Teknologi MARA, Malaysia
Erlane K Ghani*: Faculty of Accountancy, Universiti Teknologi MARA, Malaysia

The Journal of Social Sciences Research, 2018, 904-915 Special Issue: 5

Abstract: This study investigates the critical success factors of AIS change in an agricultural company. This study adopts the case study approach in achieving its objectives. The findings of this study show that the company has adopted several strategies to ensure the upgrading of the new AIS structure was successful. Several strategies were adopted. The strategies are allocation of sufficient resources and funds, hands-on training, user participation, proper management of resistance, effective project management, top management support, use of external and internal experts, system requirement analysis, established new policies and procedures, and system migration and integration. The findings of this study serve as a guideline for business practices and contribute to the academic knowledge and literature. In addition, this study contributes to the organisational change literature as well as to practitioners in understanding the critical success factors of AIS change. Understanding such a process provides further insight and serves as guidance to companies in managing future organisational and AIS change effectively.

Keywords: Critical success factors; AIS; Organisational change; Agriculture company; Malaysia. (search for similar items in EconPapers)
Date: 2018
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