Managerial Issues and Challenges of Manager in Muhammadiyah Health Center (AUMAKES), Yogyakarta, Indonesia

Qurrotul Aini
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Qurrotul Aini: Department of Hospital Management,Muhammadiyah University of Yogyakarta,Jalan Lingkar Selatan Ringroad Barat, Bantul, Yogyakarta, Indonesia

The Journal of Social Sciences Research, 2019, vol. 4, issue 1, 23-27

Abstract: The aim of this study is to investigate the managerial issues and challenges of managers in Muhammadiyah Heath Center, Yogyakarta Indonesia. Questionnaires and interview based method was used for collecting data and focus group disscussion (FGD) was applied for explore valuable information. 29 participants from Mother and child Hospital of (RSIA) ‘Aisyiyah Klaten and 40 participants from Hospital of (RS) PKU Muhammadiyah Bantul were involved. They are top managers and employees from various fields of expertise. The results showed that the leadership and management skills (finance, human resources (HR), quality, medicine information systems and equipment) of top manager is (likert scale ? 3) while the middle and lower managers considered not sufficiently competent (likert scale ? 2). The Lack of competency and leadership skills of managers will affect to management of the organization, effectiveness of the organizational structure, planning, and monitoring at every stage of management. It can be conclude that hospital manager competencies are still basic and need to be upgraded in some aspects.

Keywords: Competency; Focus group discussion; Hospital managers; Leadership; Managerial. (search for similar items in EconPapers)
Date: 2019
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