The Usage of Internet Banking Evidence from Jordan
Ahmad Al-Rfou ()
Asian Economic and Financial Review, 2013, vol. 3, issue 5, 614-623
The huge technological development in banking sector forced the Jordanian banks to cope with these changes in order to gain a sustainable competitive advantage. Banks in Jordan have adopted internet banking since 2000. During that period the usage of internet banking by customers are questionable. The current study aims at investigating the usage of internet banking at commercial banks in Jordan from points of view of electronic services employees. 75 questionnaires were distributed through e-mail. A total of 40 usable were received. The results of this study indicate that the usage of internet banking services is weak. The results also, mentioned that there is a significant relationship between, ease for use, security and privacy and quality of Internet connection and the usage of internet banking.
Keywords: Internet banking; Jordanian banks; Usage of internet banking. (search for similar items in EconPapers)
References: Add references at CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed
Downloads: (external link)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:asi:aeafrj:v:3:y:2013:i:5:p:614-623:id:1035
Access Statistics for this article
More articles in Asian Economic and Financial Review from Asian Economic and Social Society
Bibliographic data for series maintained by Robert Allen ().