The Impact of Financial Factors on the After-Sales Service of Agricultural Machinery: A Case Study of Chinese Agricultural Machinery in South Africa

Xiaoshun Qin, Dongdong Jiang () and Leon Pretorius

Asian Journal of Agriculture and Rural Development, 2021, vol. 11, issue 1, 71-78

Abstract: Compared to other countries, the level of agricultural mechanization in Africa and South Africa is relatively low. Among the factors that influence agricultural mechanization, after-sales service of agricultural machinery is among the most significant. On the other hand, financial resources primarily impact on improvement and enhancement of after-sales service of farm equipment. In this paper, a questionnaire was employed as the method of quantitative data collection to assist in the analysis of data from 739 respondents in the Chinese context. Due to the Covid-19 pandemic in 2020 (Mmbengwa & Qin, 2020), no questionnaires were collected from South Africa for the purposes of this paper. A standard multiple regression analysis (MRA) was utilized to analyze the data collected from the structured questionnaires. Evidence from this study suggests that combining these financial resource factors has a major effect (F2 = 0.802) on the after-sales service of farm equipment. The high scores obtained for economic factors and analyzed in this study mean that, to a large extent, these have a major impact on China’s after-sales service for agricultural machinery in South Africa.

Keywords: After-sales service; Agricultural machinery; Economic factors; Financial resources. (search for similar items in EconPapers)
Date: 2021
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