THE CONDITIONS OF EMERGENCE OF KNOWLEDGE WORKERS ILLUSTRATED THROUGH THE CASE OF AN OIL COMPANY
Benabou Djilali ()
Internal Auditing and Risk Management, 2019, vol. 56, issue 4, 58-73
The advent of the knowledge society and the ubiquity of information and communication technologies summarize current developments in the business environment and express the theoretical and organizational challenges. Now, more managerial studies insist on the importance of knowledge management as the new approach for the development of work based knowledge. Precisely, this new discipline in construction can be apprehended by two approaches: a technological approach and a social approach, as it will be presented in the first part of this paper. In the second part, the presentation of the case of an oil company will help us to highlight, on the one hand, the limits of the technological approach to emerging practices of knowledge workers, and on the other hand, the major importance of aspects such as the sharing culture and trust.
Keywords: knowledge management; ICT; MASK method; Sharing culture; perception; KM Mix; knowledge workers; oil company (search for similar items in EconPapers)
JEL-codes: M15 L6 (search for similar items in EconPapers)
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