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Analysis of the Fit of Learning and Management Systems in HigherEducation Institutions: A Case Study from Saudi Arabi

Hassan Alghamdi and Lily Sun
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Hassan Alghamdi: College of Computer Science and Information Technology, Albaha University,Al Bahah, Saudi Arabia
Lily Sun: School of Mathematical, Physical and Computational Sciences, University of Reading,Reading, England

International Journal of Business and Economic Affairs (IJBEA), 2017, vol. 2, issue 4, 260-267

Abstract: Higher Education Institutions (HEIs) are heavily investing in learning and management systems tosupport and enhance the quality of services provided to key stakeholders; namely, the students. However, the degreeof t of such systems with the needs of students varies signi cantly from one higher education institution to another.Therefore, continuous assessment of this kind of t has to be undertaken by HEIs to ensure that these systems arecontinuously adding business value and maintaining appropriate level of return on investments. The problematic issueis that there is a scarcity of business and Infromation Technology (IT) alignment evaluation research or tool that isdedicated to this purpose in this sector. This motivates this ongoing research to be undertaken devising a theoreticalframework as an artefact that incorporates set of business analytics tools to facilitate the evaluation of the businessvalue from IT. The Design Science Research is adopted as the research methodology in this research to guide thedevelopment process of this artefact. This paper, however, focuses mainly on providing background information aboutthe issue of business and IT alignment in general and in the higher education sector in particular. It then describes thealignment in uencing factors that impact on the alignment between business and IT. Through a real life case studyfrom a higher education institution in Saudi Arabia, the paper aims to present the IT alignment issue in this sec-tor, and also discuss some of its in uencing factors to illustrate how they in uence the degree of t between business and IT.

Keywords: Learning systems; Management systems; Higher education institutions; IT alignment; Informationtechnology (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:aya:ijbeaa:2017:p:260-267

DOI: 10.24088/IJBEA-2017-24005

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