Growth Strategy Through Capability Building

Ayu Srikandi Agung and Yulianto Suharto
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Ayu Srikandi Agung: School of Business and Management, Bandung Institute of Technology, Bandung, Indonesia
Yulianto Suharto: School of Business and Management, Bandung Institute of Technology, Bandung, Indonesia

International Journal of Business and Economic Affairs (IJBEA), 2018, vol. 3, issue 6, 260-282

Abstract: The growth of infrastructure in Indonesia incite engineering consultant as one of the stakeholders to obtainvast project across Indonesia. PT Suwanda Karya Mandiri is an engineering consultant which have been operating for14 years and arose linearly year to year from the revenue, except the more than 50% decreasing revenue on last year.Even though this motion looks smooth for recent years, yet in fact, no company is growing without a gap in growth size,i.e., revenue and infrastructure hereinafter referred to as growing pain. The objective of this research is to analyze whatare the main causes of pain symptoms that appear and procure an utmost solution for the company to minimize itsgrowing pain. This research is using observation, interview, and questionnaire in collecting the data. At the beginning ofthe research, the author conduct questionnaire in order to nd how big the growing pain in this company is. Then, theauthor is analyzing the growth stage and its crisis for supporting data. Root cause analysis is used for predicting thegeneral problem that causes pains. This study indicates that the position of the company is in the Collaboration phase,so that face a crisis of growth. Since the external factors from government policy still points out positive movementsin infrastructure development, therefore internal factor needs to be considered to face the challenge in the future. The nding shows that this company is lack of capability. In order to know what capabilities that cause pains in employeeperformance, the author spread the questionnaire through employee from each division. There are four major problemsin employees capabilities, which is a lack of motivation, inaccuracy and unfavorable results, skill improvement, and slowadaptation. There are several alternative solutions to cure these pains such as doing casual and open-minded discussionregularly, apply project management application and logbook, conduct weekly report, propose a course that related tonew knowledge, and soft skill training. This research help PT. Suwanda Karya Mandiri elevates their performance inorder to face the next challenge and increase their revenue.

Keywords: Growing pains; Growth stage and crisis; Capability building; Organizational performance (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:aya:ijbeaa:2018:p:260-282

DOI: 10.24088/IJBEA-2018-36004

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