Clash of Generations: Assessing the Impact of Generational Diversity in a Workforce

Maryum Tanveer, Meiraj Hassan, Zoya Ali Shah and Shuja Ul Islam
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Maryum Tanveer: FAST School of Management, FAST-NUCES, Islamabad, Pakistan
Meiraj Hassan: FAST School of Management, FAST-NUCES, Islamabad, Pakistan
Zoya Ali Shah: FAST School of Management, FAST-NUCES, Islamabad, Pakistan
Shuja Ul Islam: FAST School of Management, FAST-NUCES, Islamabad, Pakistan

International Journal of Business and Economic Affairs (IJBEA), 2020, vol. 5, issue 4, 184-198

Abstract: This study aims at investigating the generational diversity at work place and how perceived generationaldifferences formulate to actual differences between age cohorts which leads to a higher likelihood of dangerous workplaceconflict, ostracism, and decreased will power caused by a difference in mentality, values, and work approaches relative toage distinctions. This study adopted a survey design and gathered data from organizations having work-force diversity;data was gathered from respondents belonging to Gen X Y and Z. Both individual level as well as group level data wasobtained and analyzed for this study. The findings of this study highlight that generational diversity within the workplacehas i) insignificant relationship with workplace conflict, ii) a positive relationship with ostracism and iii) a negativerelationship with willpower. Moreover, the findings suggest that power in the workplace plays no role in the relationshipbetween generational diversity and outcomes. This study has expanded the divided body of existing knowledge withrespect to workplace conflict.

Keywords: Workplace conflict; Generational diversity; Generation X; Generation Y; Generation Z (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:aya:ijbeaa:2020:p:184-198

DOI: 10.24088/IJBEA-2020-54004

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